Title VI Complaint Procedure
Any person who
believes she or he has been discriminated against on the basis of race,
color, religion, sex, sexual orientation, gender identity, or national
origin by the Agency may file
a Title VI complaint by completing and submitting the agency’s Title VI
Complaint Form. The Agency
investigates complaints received no more than 180 days after the alleged
incident. The Agency will process complaints that are complete.
complaint is received, the Agency
will review it to determine if our office has jurisdiction.
will receive an acknowledgement letter informing her/him whether the
complaint will be investigated by our office.
The Agency has
60 days to investigate the complaint.
If more information is needed to resolve the case, the Agency
may contact the complainant.
has 14 business days from the date of the letter to send requested
information to the investigator assigned to the case.
investigator is not contacted by the complainant or does not receive the
additional information within 14 business days, the Agency can
administratively close the case. A
case can also be administratively closed if the complainant no longer
wishes to pursue their case.
investigator reviews the complaint, she/he will issue one of two (2)
letters to the complainant: a closure letter or a letter of finding
letter summarizes the allegations and states that there was not a
Title VI violation and that the case will be closed.
A letter of
finding (LOF) summarizes the allegations and the interviews
regarding the alleged incident, and explains whether any disciplinary
action, additional training of the staff member, or other action will
complainant wishes to appeal the decision, she/he has 60 days after the
date of the letter or the LOF to do so.
A person may also
file a complaint directly with the applicable agency list below: